Software products in this communications segment offer video calls and conferencing services. These solutions provide two-way audio and video communication regardless the participating parties’ location. Saving time and money by avoiding travel is an important aspect in modern business. Communicating data and performing webinars and eMeetings are just some of the features offered by software solutions in this segment. You can also use these platforms to video chat with friends and family and for other personal needs. Read the full software guide...
Video conferencing software products offer an extension to Voice-over-IP (VoIP) systems by providing additional group video chat functionality. The solutions provide two-way audio and video communication through an active internet connection regardless of the participants’ locations.
In increasingly globalized business ecosystems, the ability to save both time and money by avoiding travel is imperative to modern business agility. Communicating internationally, sharing screens and data, as well as holding webinars/eMeetings are just a few of the range of features offered by video conferencing software solutions.
Desktop Video Conferencing
Desktop video conferencing is the most common variation of this software. It is usually accessible on any desktop or laptop computer, however, some solutions also provide native mobile apps on Android, iOS, etc.
Most solutions are hosted by the provider themselves, while some others offer peer-to-peer connections that don’t rely on connections to the conferencing provider’s servers. Setup tends to be easy, as all that is required is to install the software, connect to the internet, and then sign into the software for access. In terms of hardware, you need a microphone and webcam, which are generally found on all modern laptops and smartphones.
Room-Based Video Conferencing
Room-based video conferencing generally requires a more sophisticated setup. It is designed to be used in designated meeting rooms where screens or projectors must be installed to fully benefit from this type of software. One of the key benefits is the ability to incorporate multiple conferencing systems at once to allow for multiple people on a call.
While room-based video conferencing solutions are effective at simulating a more life-like conference environment, they tend to be more geared towards larger companies and enterprise environments.
|API||Application Programming Interfaces (APIs) are programmatic intersections with external products or platforms that allow for custom integrations with your own solutions or other solutions you are using.|
|Calendar Management||Manage and update calendars for scheduling or consolidation of events across teams, departments or business functions.|
|Chat||Live text chat with customers, website visitors, mobile contacts and others.|
|Contact Management||Manage large amounts of personal or business contacts in a centralized system.|
|Contact Sharing||Share contacts across teams or platforms to give access to others or to migrate address books across different systems.|
|External Integrations||Integrations with other software products or platforms to improve efficiency and compatibility across systems.|
|History/Version Control||Track revision history, file versions and other changing data, commonly used in collaborative applications.|
|Multi-User||Supports more than just one user account and generally allows for collaboration with colleagues.|
|Notifications||Includes notification support and sends you alerts with information on important events and other time sensitive instances. For example through push notifications on mobile phones or email notifications.|
|Scheduling||Schedule tasks, resources, appointments, payments, communications, etc.|
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