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Software Description

Snapsolv is a next-generation customer service software for enterprises to build engaging interactions with Chat and Messaging over numerous digital channels. By applying AI, NLP and Analytics, Snapsolv helps boost customer experience with Chat, Helpdocs, and Virtual Assistance while improving agent productivity and collaboration.

Features

  • API
  • Multi-User
  • Dashboard
  • Chat
  • Lead Management
  • Customer Management

Summary

    No key features associated with this application.

FAQs

    Who are the main user groups of this service?
  • Sales and Support professionals.

  • What is this service generally used for?
  • To support customers across web and mobile apps with messaging.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • Web, Social and Mobile apps.

  • Does this service integrate with any other apps?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Zendesk, Zoho, Service Now.

  • Does this service offer an API?
  • Yes.

Publisher

Founded:
-
Based in:
Cary
Employees:
2-10
Likes:
Followers:

Other

Who uses Snapsolv
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.