"CrazyCall helps contact centers and sales teams boost performance of their outbound and inbound projects."
CrazyCall is a cloud-based app that helps contact centers and sales teams boost performance of their outbound and inbound projects.
Easy to install, CrazyCall requires no download or technical skills. Start making and receiving calls directly in your browser within minutes of creating your account. With our automatic dialer you no longer need to dial numbers manually. You can also set rules to efficiently manage your outbound & inbound queue or reschedule calls automatically.
Save money while serving international markets with free minutes in every plan and competitive connection rates. CrazyCall also lets you choose phone numbers from over 60 countries, so you can always appear local to your leads and clients.
Add users to your account and easily monitor your team progress with live call listening and dashboards. Use call recordings to evaluate and enhance the quality of every conversation. Get up to speed on your project’s performance with real-time reports and optimize your strategy on the spot.
Expand and refine your contacts database with CrazyCall’s Click-to-Call add-on. Use it to add phone numbers to your list as you browse the web, make and receive calls and close every contact with a meaningful status.
Analytics and KPIs
Dialer and matching
Visual script creator
Product recommendations, vendor rankings, market overview and tips on how to select Contact Center Management software for business. Published in April 2019.
Products in this category help a business run its contact center more smoothly, thanks to their ability to automate important tasks, such as, recording phone calls, tracking customer interactions, organizing emails, and leaving voicemails. You can use conta...FREE DOWNLOAD Contact-Center-Management-Software-Buyer-Guide-2018.pdf