What is CrazyCall?

"CrazyCall helps contact centers and sales teams boost performance of their outbound and inbound projects."

CrazyCall is a cloud-based app that helps contact centers and sales teams boost performance of their outbound and inbound projects.

Easy to install, CrazyCall requires no download or technical skills. Start making and receiving calls directly in your browser within minutes of creating your account. With our automatic dialer you no longer need to dial numbers manually. You can also set rules to efficiently manage your outbound & inbound queue or reschedule calls automatically.

Save money while serving international markets with free minutes in every plan and competitive connection rates. CrazyCall also lets you choose phone numbers from over 60 countries, so you can always appear local to your leads and clients.

Add users to your account and easily monitor your team progress with live call listening and dashboards. Use call recordings to evaluate and enhance the quality of every conversation. Get up to speed on your project’s performance with real-time reports and optimize your strategy on the spot.

Expand and refine your contacts database with CrazyCall’s Click-to-Call add-on. Use it to add phone numbers to your list as you browse the web, make and receive calls and close every contact with a meaningful status.

CrazyCall scored 86/100 in the Contact Center Management category. This is based on user satisfaction (93/100), press buzz (36/100), and other relevant information on CrazyCall gathered from around the web.

The score for this service has declined over the past month. What is this?

  • CrazyCall
  • CrazyCall
  • CrazyCall
  • CrazyCall
  • CrazyCall
  • CrazyCall

CrazyCall Product Overview

  • Analytics and KPIs

  • Fast setup

  • Agent panel

  • Cloud-based app

  • Dialer and matching

  • Integrations

  • Visual script creator

  • Campaign wizard

  • Personalized interface

Languages: English
Software Buyer Guide 2019

Contact Center Management Software Buyer Guide 2019

Product recommendations, vendor rankings, market overview and tips on how to select Contact Center Management software for business. Published in April 2019.

Products in this category help a business run its contact center more smoothly, thanks to their ability to automate important tasks, such as, recording phone calls, tracking customer interactions, organizing emails, and leaving voicemails. You can use conta...


CrazyCall Features

  • 2-Factor Authentication
  • 360 Degree Feedback
  • A/B Testing
  • Analytics
  • API
  • Application Tracking
  • Attendance Tracking
  • Audience Targeting
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • Employee Database
  • Employee Incentive Management
  • Employee Onboarding
  • Expense Tracking
  • External Integrations
  • Feedback Management
  • File Transfer
  • Forecasting
  • Gamification
  • Google Apps Integration
  • History/Version Control
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-Currency
  • Multi-User
  • Notifications
  • Onboarding
  • Project Management
  • Referral Tracking
  • Scheduling
  • Social-Media Integration
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Timesheets
  • Travel Management
  • Vacation Calendar
  • Video
  • SMS
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial
  • Employee Engagement
  • SAP Integration
  • Report & Compliance
  • Hardware Integration
  • HIPAA Compliance
  • Software Integration
  • Comparative Reporting
  • Mobile Access
  • Automatic Call Distribution
  • Auto Dialar
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Escalation Management
  • Interactive Voice Response
  • Audio Recording
Compare Pricing

CrazyCall Pricing Plans

Plan B

1 user(s) / month
  • 500 free minutes to 123 countries
  • Unlimited number of projects
  • Free phone number
  • Free inbound calls

Plan A

1 user(s) / month
  • 200 free minutes to 123 countries
  • Free phone number
  • Free inbound calls

Plan C

1 user(s) / month
  • 1250 free minutes to 123 countries
  • Unlimited number of projects
  • Free phone number
  • Unlimited call recordings storage
  • Free inbound calls

Plans starting from: $11.00/month Credit card required: No

CrazyCall FAQs

Page last modified:

CrazyCall User Reviews

No reviews yet. Rate this app or be the first to review!