"Nectar Desk is a provider of call center software solutions for a wide variety of industries."
Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.
Nectar Desk scored 41/100 in the Contact Center Management category. This is based on user satisfaction (100/100), press buzz (49/100), recent user trends (falling), and other relevant information on Nectar Desk gathered from around the web.
The score for this service has improved over the past month. What is this? |
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