"Capsule is a CRM tool that allows its users to stay on top of business relationships between their organisation and prospective or existing clients. "
Capsule is a solid, easy-to use CRM system which is a good tool for small to medium-sized businesses, particularly those using Google Apps.
It is competitively priced, and it provides a feature set that will allow its users to efficiently manage a large database, identify business opportunities, track communications and manage a sales pipeline with relative ease.
Customizable: Users can customize Capsule to fit their business.
Complete Contact Wiew: The contact page offers a birds eye view of everything users know about a contact, so that they can keep track of the people, companies and other organizations.
Manages Sales Pipeline: Keeps track of where each opportunity is at, using milestones such as prospect -> meeting -> proposal -> won etc.
Make Sure Things Get Done: Manages to-do lists and calendar using tasks in Capsule to ensure things don't get forgotten.
Manage Groups of Contacts with Lists: Creates lists by filtering contacts using given criteria, such as which city they're in, how they are tagged, when they were added, or using custom fields.
Free: Up to 2 users; 10MB storage; 250 contacts
Professional: $12/month, per user. 30 day free trial; 2GB storage per user; 50,000 contacts.
There is email support Monday to Friday and an extensive set of support documentation.
The Capsule API allows developers to create applications that can retrieve or update data in Capsule account. There's a link to the API docs on the website.
It integrates with: G Suite; invoicing and accounting apps, email marketing apps, website forms, email tracking apps etc.
It is most commonly used with G Suite, Xero, FreshBooks, MailChimp, Zendesk; Wufoo Forms, Zapier and lots of other services.
Main users of this service are small and medium-sized companies.
It is used for customer relationship management, and contacts and pipeline management.
This service Web-based, works on Linux, Mac, Windows, Android, and iPhone.
It offers multi-user capability.