Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting the customer service agent handle multiple chats at a time. Businesses save time and money on customer support, while customers benefit from round-the-clock support, and an ability to keep the transcript of the conversation for future reference. Advanced features include the ability to chat with multiple visitors, video chatting, viewing remote screens and mouse movements, file sharing, and feedback analysis.


GetSiteControl

GetSiteControl 64

(0)

GetSiteControl is a set of tools for website visitor engagement - lead forms, contact forms, surveys, live chats, promo popups and floating bars, 'follow' and 'share' tools. More Information...

LiveChat

LiveChat 79

(0)

LiveChat is a premium live chat and help desk application, which allows real-time communication with website visitors. More Information...

Cugic

Cugic

(1)

Cugic is a renowned brand when it comes to chat software integration. Now also offering video calls. More Information...

Applozic

Applozic 48

(0)

Applozic provides Cloud Based Custom Messaging platform for end-to-end communication in Mobile and Web Apps. A simple analogy is we are "White Label WhatsApp" for Enterprises More Information...

ProProfs Chat

ProProfs Chat

(1)

ProProfs Chat is a go-to solution that allows online businesses to engage in open communication with their website visitors. More Information...

Chat.io

Chat.io 31

(0)

Chat.io is a multichannel communication platform that makes it easy for businesses to talk to the visitors of their websites and convert them into customers, from anywhere. More Information...

Nice Chat

Nice Chat 11

(0)

eCommerce oriented online chat solution with numerous chat features, visitor tracking, analytics, team management, and more. More Information...

Velaro

Velaro

(16)

Velaro is enterprise live chat and messaging that drives agent excellence and customer satisfaction. Get real-time feedback, find coachable moments – and improve constantly. More Information...

Tagove

Tagove 57

(0)

Next generation customer support software provide live video chat, video conference, voice call, text chat with co browsing and screen sharing feature within your website. More Information...

Smartsupp

Smartsupp 64

(0)

Smartsupp is a free live chat with visitor recording. Your customers are on your website right now. Chat with them and see what they do. More Information...

Zoho SalesIQ

Zoho SalesIQ

(139)

Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. More Information...

Interakt

Interakt

(3)

Interakt makes customer engagement easy. Engage and convert all your online site visitors and users via Email, Notifications, Live-Chat, helpdesk and knowledgebase. More Information...

REVE Chat

REVE Chat

(6)

REVE Chat is a multi-channel cloud based live chat platform that enables online businesses to engage with their website visitors in real-time. More Information...

Helpsumo

Helpsumo 22

(0)

Helpsumo is an fast, elegant and trusted online based help desk software that provides professional support to your products and services More Information...

Free Call

Free Call 49

(0)

With Free Call, your visitors can phone or message you in a click. It’s a great way to boost your service, sales and more, and keep customers happy. More Information...

Freshchat

Freshchat 51

(0)

Freshchat is a live chat product exclusively for small teams. It helps businesses to do one thing and do it really well — convert website visitors into customers. More Information...

Synthetix

Synthetix 24

(0)

A complete suite of attractive, integrated customer contact tools incl. Virtual Agents, Dynamic FAQs, Live Chat, Agent Knowledge-base, Email Management & Intelligent Web forms More Information...

VICIdial

VICIdial 46

(0)

VICIdial is a contact center solution with predictive dialer with inbound, outbound, and blended phone call handling, as well as inbound email and customer website chat. More Information...

Venew

Venew 18

(0)

Automatically, without an operator, around the clock and seven days a week, Venew converts virtual visitors on your website into real customers. More Information...

Kapture CRM

Kapture CRM 47

(0)

Kapture CRM software is a fully customizable mobile CRM app which transforms your business workflow into automation. We also provide a 30-day free trial of CRM Software. More Information...

appVuze

appVuze 18

(0)

Help desk software that helps mobile app users stay productive. appVuze is designed to minimize frustration - for both the help desk agent and the mobile app user. More Information...

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