What is BotEngine?

"BotEngine is a chatbot platform for building and deploying bots for business"

BotEngine is a bot framework to create intelligent, conversational chatbots for LiveChat, Facebook Messenger and various other messaging platforms such as Slack or Kik.

It provides features like allowing users to define behaviors and program responses and testing your bots in real time before publishing.

Businesses benefit from chatbots built on BotEngine by automating some of their customer management tasks, like carrying out simple conversations and replying to less complex questions. Implementing BotEngine in messaging apps or other services is simple and doesn’t require any coding skills.


BotEngine scored 77/100 in the Customer Chat category. This is based on press buzz (32/100), recent user trends (falling), and other relevant information on BotEngine gathered from around the web.

The score for this service has declined over the past month. What is this?

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Customer Chat Market Radar

BotEngine Product Overview

  • Create intelligent chatbots without having knowledge about coding.

  • Design chatbot scenarios and interactions using the drag and drop interface.

  • Utilize bots to carry out simple conversations and reply to less complex questions

  • Implement BotEngine in messaging apps, such as Slack or Kik.

  • Use Machine Learning and Natural Language Processing to develop a human-like experience for customers.


Languages: English
THE ULTIMATE Software Buyer Guide 2018

The Ultimate Customer Chat Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select Customer Chat software for business. Published in September 2018.

Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting ...

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BotEngine Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management
  • Click-to-Dial
  • SAP Integration
  • Bug Tracking
  • Net Promoter Score

BotEngine FAQs

Does BotEngine offer guides, tutorials and or customer support?

BotEngine comes with fully documented APIs, webhooks and an open development platform.

Does BotEngine offer an API?

There's an open API to integrate with.

What platforms does BotEngine support?

The BotEngine's web app is available on all web browsers, including Chrome, Firefox, Internet Explorer, Safari, and Opera.

What are some applications BotEngine is commonly used in tandem with?

BotEngine integrates with Facebook Messenger, allowing businesses of any size to utilize AI-based conversational bots to keep customers engaged and answer support queries on their Facebook pages.

What is BotEngine generally used for?

Businesses benefit from chatbots built on BotEngine by automating some of their customer management tasks, like carrying out simple conversations and replying to less complex questions.

Does BotEngine integrate with any other apps?

BotEngine integrates with LiveChat, Facebook Messenger and various messaging platforms such as Slack or Kik.

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