"Chaport is a beautiful, simple live chat, with premium quality and affordable price. It has a single app for operators and admins with clean UI, same for all platforms."
Chaport is a beautiful, simple live chat with premium quality and affordable pricing. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends.
Chaport provides applications for all platforms, be it iOS, Android, Web, Windows or Mac, which makes it convenient for everyone to use.
Chaport live chat will help you increase your sales by converting your website visitors to customers. The installation process is simple and will not take much time. Just add a chat button on your website and start answering your customers’ questions.
With Chaport you do not need to always be online. Your visitors will write to you even when you are offline. You will be able to answer the questions via live chat, while customers will receive email notifications.
Among the most important chat tool features are auto-invitations that will help you engage visitors in the communication process and typing insights that will allow the support specialists to provide your clients with fast answers. Other features include saved replies, file sending, detailed visitor info, widget customization, group chats and even more.
You can also connect Chaport with 750+ apps using Zapier or integrate it with any app using API.
After the account creation, you will get the access to all Chaport features for 14 days. Then you can upgrade to the Pro Plan or continue with the forever-free plan. The Pro plan features will be removed, but with the Free Plan, you will get 5 operators that can be online at the same time.
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Group chats: Transfer a chat to a colleague, join a group chat, or view others' chats in real time.
Auto-invitations: Send automatic chat invitations to visitors based on specified rules.
Detailed visitor info: View items in shopping cart, viewed pages, visitor name and contact details.
Messenger mode: Visitors can send messages to you and read chat history even when you're offline.
Typing insights: Read visitor messages even before they are sent, and answer faster.
Saved replies: Be more effective using saved replies.
Multilingual chat widget: Visitors automatically see the widget in their native language.
Browser app that supports all modern browsers.
Desktop apps for Windows / Mac.
Mobile apps for iOS / Android (with all features of desktop apps).
Product recommendations, vendor rankings, market overview and tips on how to select Customer Chat software for business. Published in May 2019.
Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting ...FREE DOWNLOAD Customer-Chat-Software-Buyer-Guide-2018.pdf
It is generally used for increasing sales and live chat customer support.
You can connect Chaport with 750+ apps using Zapier (no programming skills required).
Chaport has a Knowledge Base and provides online support via chat.
You can integrate it with any app using API.
Chaport provides API is in the PRO version.
Chaport allows adding an unlimited number of operators. It is also possible to join another operator's chat or assign a conversation to another operator.
Chaport supports all the platforms, be it iOS, Android, Web, Windows or Mac.
Chaport can be used by sales and support specialists in large enterprises, small and midsize businesses, non-profits, agencies, and individuals.