"Comm100 provides digital customer conversation software powered by automation, AI, and a friendly interface that's fast and easy for visitors and agents."
The Comm100 digital conversation platform powers real-time interactions via web, mobile, and messaging. We make it easy for organizations to answer questions, solve problems, and keep customers happy. From front-line marketing and sales to ongoing service and support,
Comm100 enables great digital experiences that drive revenue without increasing costs. Organizations like HP, Advanced Auto Parts, Stanford University and Veridian Credit Union use Comm100 to exceed customer expectations every day. With headquarters in Vancouver, Canada, and over 10,000 customers worldwide, we help make customer conversations count.
There are two independently deployed editions, one for SMBs while the other for large enterprises. Each edition caters to the unique needs of the specific audience.
Chatbot that automates your live chat
Audio & Video Chat
Fully customizable chat buttons and windows
Insightful performance reports & analysis
Rule-based chat routing and allocation
Industry-leading security and reliability
100% uptime with the MaximumOn technology
Multiple Languages and auto-translation
APIs and webhooks
Integration with popular CMS, e-Commerce, CRM, screen sharing, help desk, contact center, analytics systems
Product recommendations, vendor rankings, market overview and tips on how to select Customer Chat software for business. Published in March 2019.
Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting ...FREE DOWNLOAD Customer-Chat-Software-Buyer-Guide-2018.pdf