Primary category: Customer Chat Software
User Ratings: 5.0/5 (1 ratings)
Related Categories: Customer Service Customer Engagement Instant Messaging & Chat
Pricing Model: freemium, from $10.00/month
Social Followers: 1 likes   141 followers
Generally used by: Personal, Freelance, Startups, Agencies, Enterprises

What is Cugic?

Cugic is a chat management system which aims to improve your company’s performance through visitor and team performance analytics. With options available to video chat as well, Cugic is a chat software which is developed according to the needs of the 21st century, where you have the ability to initiate targeted chats with multiple visitors at the same time. Cugic gives you an option to connect with your social media as well, so that you are in complete control of what is being said about your brand.

The best part about Cugic is its unlimited support, where you get 24/7 support, so that you don’t get stuck anywhere. Find out more about Cugic at their website or social media pages.

78

The Customer Chat application Cugic scored 78/100. This is based on user satisfaction (100/100), recent user trends (falling) and other relevant information on Cugic gathered from around the web.

The score for this service has declined over the past month. What is this?
  • Cugic

Cugic Pricing Plans

Lite

Free

Included in plan:

  • 1 Agent Account
  • 30-day Chat History
  • Embedded Chat Window
  • 1 Concurrent Chat

Professional

$10.00
1 user(s) / month

Included in plan:

  • Unlimited Chats
  • Unlimited Agent Accounts
  • Department Wise Categorization
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization

Enterprise

$18.00
1 user(s) / month

Included in plan:

  • Unlimited Chats
  • API Integration
  • Unlimited Agent Accounts
  • Unlimited Chat History
  • Pop-up or Embedded Chat Window
  • Basic Chat Customization
  • Basic Chat Stats

Enterprise Plus

$37.00
1 user(s) / month

Included in plan:

  • Real-Time Monitoring
  • Unlimited Chat History
  • Unlimited Chats
  • Custom Logo In Chat Window
  • Widget Unbranding
  • Agent Activity
  • Unlimited Agent Accounts
  • Pop-up or Embedded Chat Window
  • Visitors Tracking Up to 1000
  • Agent Reports
  • Data Security

Starting from: $10.00/month

Credit card required: N/A

Cugic Features, Audience & Platforms

  • File Sharing
  • Customer Management
  • External Integrations
  • Dashboard
  • Contact Management
  • Batch Permissions & Access
  • Multi-User
  • Chat
  • Notifications
  • Lead Management
Who uses Cugic:
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry

Stats & Other Information on Cugic

Company Info
Founded -
Based in -
Employees -
3 Month Trend
Alexa Rank: 2053408
3 Months Change: 6869769
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Languages: English, Chinese, Spanish, German, Arabic, French, Urdu

Cugic FAQs

Who are the main user groups of Cugic?

Individuals, Lean Teams, Established Businesses, Industry Leaders

Does Cugic offer guides, tutorials and or customer support?

Yes

What platforms does Cugic support? (e.g. native mobile apps)

Web & Mobile Apps

Does Cugic offer multi-user capability? (e.g. teams)

Yes

Does Cugic integrate with any other apps?

Social Integration Available

Cugic Alternatives

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Cugic User Reviews

Average User Rating:
5.0 /5 based on 1 user ratings.
Your Rating:
User profile picture

Cugic is an Amazing Live Chat Software

(5/5) (Research Writer at Ingic)

I truly amazed at the capabilities of this software. The ability of Cugic to integrate with various social media platforms has helped me a lot, as I don't need additional software to find out what is being said about my brand. I would definitely recommend this live chat software


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