"Provide Support is a Live Chat software that can be used with websites in real time."
Provide Support is a service that enables owners of businesses to connect with their customer instantly.
It is not only a chatting service, Provide Support is real-time monitoring tool for e-commerce platforms. Owners can view their customer's activities, gather useful information and create relevant reports that help them conduct their online marketing activity.
Users are enabled to see all visitors, their IP address, their activities, and much more. Provide Support integrates with WordPress and all other website categories, as well as with email clients, and social media tools.
Real-time visitor monitoring
Native operator console
Customization and branding
Easy integration with your website
Manage multiple chats simultaneously
Product recommendations, vendor rankings, market overview and tips on how to select Customer Chat software for business. Published in April 2019.
Products in this category aim to improve customer support by providing immediate help to customers via live chat on the company website. A win-win for both parties, the software allows customers to multitask while waiting for a response, while also letting ...FREE DOWNLOAD Customer-Chat-Software-Buyer-Guide-2018.pdf
It integrates with over 25 applications, including:
Joomla, WordPress, Magento, OpenCart, Shopify, Drupal, Volusion, PrestaShop, 3dCart, Bigcommerce, etc.
ProvideSupport supports Windows, Mac, Linux, and Web-based services.
Depending on the pricing plan, ProvideSupport offers a one, three, or 10 operators option.
It is commonly used in tandem with Content Management and Shopping Cart Systems.
Yes, it offers an API.
The main users of ProvideSupport are SMEs, but it can be also used by large enterprises.
The support provided includes:
Chat, Email, Best Practices, Tutorials, Tips, FAQs, Manuals.
It is used as a real time monitoring service for e-commerce.