Primary category: Customer Engagement Software
Also related to: Customer Chat Email Marketing Lead Management Support & Helpdesk
Pricing Model: freemium, from $0.00/month
Social Followers: 243 likes   1.31k followers
Generally used by: Personal, Freelance, Startups, SMEs, Agencies, Enterprises

What is Interakt?

Interakt is an All-In-One Customer Engagement and Support suite.

Capture: Acquire new leads through exit popups, notifications, live chat and custom forms.

Engage: Use email marketing/automation, web/push notifications and automated chat triggers to engage your customers and increase conversions.

Retain: Segment and manage leads and user activity data through in-built CRM. Provide real-time 24/7 support through live chat, helpdesk and a knowledge-base. All of this with just a one time simple javascript integration.

Anyone with an online presence that wants to engage with their site visitors would benefit from Interakt. It helps you create a point of contact between you and your site visitors.

Algorithmic Ribbon 82

The Customer Engagement application Interakt scored 82/100. This is based on user satisfaction (100/100), press buzz (54/100), recent user trends (rising) and other relevant information on Interakt gathered from around the web.

The score for this service has improved over the past month. What is this?
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Interakt Product Overview

  • All-in-one Customer Engagement Software

  • Capture, Engage & Support all your Customers.

  • Convert Leads to Paying Customers.

  • Integrated tools for managing on-site visitors, leads and customers.

Exclusive Crozdesk Discount:

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Interakt Pricing Plans

Starting from: $0.00/month

Credit card required: No

1 . Free Forever
$0/month

Total Leads - 5,000
Total Users - 1,000
Emails/month - 1,500
Support Tickets/month - 100
Notification - 1
Team Member - 1

2 . Startup Plan
$49/month

Total Leads - 50,000
Total Customers - 25,000
Emails/month - 25,000
Support Tickets/month - 2,000
Total Notifications - 3
Team Members - 3

3 . Growth Plan
$99 /month

Total Leads -  200,000
Total Customers - 100,000
Emails/month - 100,000
Support Tickets/month - 5,000
Total Notifications - 10
Team Members - 10

4 . Company
$199 /month

Total Leads -  600,000
Total Customers - 300,000
Emails/month - 300,000
Support Tickets/month - 15,000
Total Notifications - 20
Team Members - 20

Interakt Features, Audience & Platforms

  • Marketing Automation
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Customer Management
  • Dashboard
  • Scheduling
  • Audience Targeting
  • External Integrations
  • Email Integration
  • Multi-User
  • Lead Scoring
  • Lead Management
  • A/B Testing
  • API
  • Data Import
  • Data Export
  • Conversion Tracking
  • Contact Management
  • File Sharing
  • File Transfer
Who uses Interakt:
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry

Stats & Other Information on Interakt

Company Info
Founded -
Based in -
Employees -
3 Month Trend
Alexa Rank: 325431
3 Months Change: 81259
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Languages: English

Interakt FAQs

What is Interakt generally used for?

Capturing new leads, Engaging and Retaining Leads and Users, support system.

Does Interakt offer multi-user capability? (e.g. teams)

Yes, Interakt allows multi-user access to manage a project with your team efficiently.

Does Interakt offer an API?

Yes, we offer open APIs (optional) to pass data to Interakt.

What platforms does Interakt support? (e.g. native mobile apps)

Web-App and Mobile Apps.

Does Interakt integrate with any other apps?

Yes, it integrates with a lot of applications which would include -

  1. Website Platforms (eg. Wordpress, Magento, Shopify, Prestashop, etc).
  2. Data synchronization (Zapier, Segment, etc).

Does Interakt offer guides, tutorials and or customer support?

Ofcourse, we offer documentational, videographic and / or personal support to each of our customers.

Who are the main user groups of Interakt?

Everyone with an online presence.

Interakt Alternatives

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Interakt User Reviews

Average User Rating:
5.0 /5 based on 3 user ratings.
Your Rating:
 
User profile picture

Finally found a tool to resolve all my CRM chaos.

(5/5) (Ruby on Rails developer at Fizzy Softwares Pvt. Ltd.)

Great :)


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User profile picture

A very useful and cheaper alternative to all Customer Engagement platforms

(5/5) (Co-Founder at Aapkadecor.com)

I've been using Interakt for a long time now and have been using it regularly for Live-Chat, Helpdesk, FAQ and E-mails.

Pros:
a. It has everything at one place.
b. Pricing is customizable.
c. Whenever I think I feel a need for any new feature or any updates, the team is very cooperative and gets done within no time.
d. I like the easy interface of the application.
e. Customer support team is very supportive and efficient.

Cons:

I can't seem to find any cons yet, as whatever I have, the support and development team resolves it within no time.


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