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What is Toky?

"Receive calls from your website, social profiles and regular phones, all in one place."

Toky is a full-featured cloud telephony solution designed for small and medium business that allows you to connect your customers visiting your website, Facebook page or calling to your own business phone number.You can start your call center with no hardware, physical phones or complex installations.

Easily integrate Toky with your CRM and start calling customers everywhere at a very affordable price per minute. You can get a business phone number in more than 60 countries.


Toky scored 70/100 in the Customer Service category. This is based on user satisfaction (100/100), press buzz (46/100), recent user trends (falling) and other relevant information on Toky gathered from around the web.

The score for this service has improved over the past month. What is this?

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Toky Product Overview


Languages: English, Spanish, Portuguese

Toky Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • History/Version Control
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • SAP Integration

Toky Pricing Plans

Basic

Free

Included in plan:

  • Web and smartphone apps, plus Chrome extension
  • Click to Call widget for your website
  • Voicemails
  • Outbound calls to regular phones *
  • Forward web calls to any number *
  • Unlimited Inbound Calls

PER-AGENT PLAN

$20.00
1 user(s) / month

Included in plan:

  • Everything in Basic plan
  • 1 local or toll-free number included **
  • Phone trees (IVR)
  • Business hours
  • Call queues, voicemail, greeting messages
  • Call Recording
  • Extra phone numbers starting at only $4/mo
  • Email and chat support
  • Integrations
  • Reports
  • Send and receive text messages (SMS)

TEAM PLAN

$72.00
6 user(s) / month

Included in plan:

  • Everything in Per-Agent Plan
  • Email, chat, and phone support
  • All Integrations + Salesforce
  • 50% discount on agents

Other pricing information:

After purchasing credit
*
Valid for numbers in 36 countries

Especial discount on every paid plan if paid yearly
* $15 per agent per month, billed yearly
* $60 per team (6 agents included)

Plans starting from: $15.00/month Credit card required: N/A

Toky FAQs

Does Toky offer an API?

Not actually, but we have several integrations with CRM, Slack, Facebook and much more using Zapier

Does Toky offer multi-user capability? (e.g. teams)

Yes

Who are the main user groups of Toky?

Businesses that want to give excellent customer support.

What is Toky generally used for?

For customer support and sales calls

What platforms does Toky support? (e.g. native mobile apps)

Native mobile Android app and web app

Does Toky integrate with any other apps?

  • Wordpress
  • Facebook
  • Salesforce
  • Intercom
  • Zoho CRM
  • Hubspot CRM
  • Slack
  • Pipedrive
  • InfusionSoft
  • FreshSales
  • AmoCRM
  • AgileCRM
  • vTiger
  • Insighlty
  • Zapier

Does Toky offer guides, tutorials and or customer support?

Yes

What are some applications Toky is commonly used in tandem with?

CRM and collaboration tools like Slack

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