Primary category: Customer Service Software
User Ratings: 5.0/5 (1 ratings)
Related Categories: VoIP Telephony Customer Chat
Pricing Model: trial/premium, from $15.00/month
Social Followers: 1.76k likes   439 followers
Generally used by: Startups, Agencies, Enterprises

What is Toky?

Toky is a web-to-phone service that allows customers to get in touch quickly. Tokyis in every place your clients are. We know your clients aren't only on their computers, so we made Toky really flexible and able to receive calls not only from the web, but also from regular telephones; and if you happen to be outside your office, your can forward your clients' calls to your personal phone number so you can always be available.

The majority of your potential customers need to communicate with your business before buying or when they are about to make a purchase. Toky improves the sales experience of your business. Get ready to sell more!

86

The Customer Service application Toky scored 86/100 (Top 3 in Customer Service). This is based on user satisfaction (100/100), press buzz (45/100) and other relevant information on Toky gathered from around the web.

The score for this service has declined over the past month. What is this?
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Toky Pricing Plans

Basic

Free

Included in plan:

  • Web and smartphone apps, plus Chrome extension
  • Click to Call widget for your website
  • Up to 20 minutes per month of inbound calls
  • Call Filters
  • Voicemails
  • Outbound calls to regular phones *
  • Forward web calls to any number *

Business

$15.00
1 user(s) / month

Included in plan:

  • Everything in Basic plan, PLUS:
  • Unlimited inbound calls (fair usage policy applies)
  • 1 local number for free (valid for numbers in 36 countries)
  • $2/month/agent of included credit for call forwarding and outbound calls to any number
  • Set your opening hours: days/times
  • Call queues, voicemail, greeting messages
  • Call Recording
  • Extra phone numbers starting at only $4/mo
  • Email and phone support
  • Integrations: Shopify, Facebook, Wordpress, CRMs, etc.
  • Send and receive SMSs

Team

$45.00
1 user(s) / month

Included in plan:

  • Everything in Business Plan, PLUS:
  • More than 30% discount
  • $5/month of included/free credit
  • 6 agents included, extra agents at $8

Starting from: $15.00/month

Credit card required: N/A

*After purchasing credit

Toky Features, Audience & Platforms

  • Softphone
  • Call Disposition
  • Customer Management
  • Contact Management
  • Notifications
Who uses Toky:
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry

Stats & Other Information on Toky

Company Info
Founded -
Based in -
Employees -
3 Month Trend
Alexa Rank: 215936
3 Months Change: 12642
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Languages: English, Spanish, Portuguese

Toky FAQs

Does Toky offer multi-user capability? (e.g. teams)

Yes

Who are the main user groups of Toky?

Businesses that want to give excellent customer support.

Does Toky offer an API?

Due to launch in late-2016

What is Toky generally used for?

For customer support.

What platforms does Toky support? (e.g. native mobile apps)

Native mobile apps

Does Toky integrate with any other apps?

Zoho, Slack, Facebook, Spotify, Zendesk

Does Toky offer guides, tutorials and or customer support?

Yes

What are some applications Toky is commonly used in tandem with?

Customer Support and Sales

Toky Alternatives

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