Primary category: Feedback Management Software
Also related to: Sales Management Support & Helpdesk Lead Management
Pricing Model: freemium
Social Followers: 21k likes   28.6k followers
Generally used by:

What is Intercom?

Intercom makes customer communication simple.

More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior.

Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

Algorithmic Ribbon 90

The Feedback Management application Intercom scored 90/100. This is based on user satisfaction (91/100), press buzz (57/100), recent user trends (rising) and other relevant information on Intercom gathered from around the web.

The score for this service has improved over the past month. What is this?
  • Intercom
  • Intercom

Intercom Product Overview

  • Audience segmentation

  • Real-time performance monitoring

  • Intercom app for iOS

  • Message tagging & team assigning

  • Customer user profiles

  • Personalized reply templates

Intercom Features, Audience & Platforms

  • A/B Testing
  • Multi-Account
  • Multi-User
  • Chat
  • Password & Access Management
Who uses Intercom:
Personal
Freelance
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Mobile Platforms:
iOS
Android
WinPhone
Blackberry

Stats & Other Information on Intercom

Company Info
Founded 2011
Based in San Francisco
Employees 51-200
3 Month Trend
Alexa Rank: 6427
3 Months Change: 8590
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Languages: English

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