"Bomgar is a remote access platform for IT security specialists."
Bomgar helps its clients to get secure access in remote support operations. It secures inter-device connections in privileged access management, and identity controlling.
This service reduces threat that can arise in device-to-device network, protecting systems and important data. IT security professionals can this way establish secure connections, anywhere in the world.
Access to the system is given only to privileged operators, and the whole process is firmly secured and monitored.
Secure Remote Access
Remote Desktop and Servers
Help Desk Administration
Access Notification and Authorization
Platforms supported: Mac, Windows, Linux, Android, iOS.
It is used to obtain secure remote support and privileged access management.
It is mostly used together with service desk ticketing systems.
Users of Bomgar are security and IT professionals in businesses of all sizes.
Integrations: Agiloft, Autotask, BMC Software, CA, Cherwell, Dell-KACE, EasyVista, Freshservice, Heat, Hornbill, HP Service Management, ISILOG, Microsoft Dynamics, Salesforce, ServiceNow, SunVie, ChangeGear, Symantec, SysAid, TOPdesk, Zendesk.
Bomgar offers following support options: Chat, Phone Support, Training, Email Support.
Yes, it offers an API.