"LogMeIn is a remote access and administration tool, used by by support desk technicians."
LogMeIn is a remote access tool that lets IT support staff to log in to a computer remotely, or to troubleshoot any computer-related issue for another person remotely.
The software operates by installing the client app on Windows or Mac operating system. Users log in with a personal account, and the application will work in the background. After that, it is possible to access another, remote computer with the same client app installed.
The app has diagnostic tools, that can estimate the health and status of remote computers, it can manage remote hardware, share files, even print documents from the remote computer on a local printer. The LogMeIn company also offers mobile versions of this apps, for both Android and iOS devices.
Multi-Platform Remote Control
1TB File Storage
Support for Mac, PC, iOS and Android devices
This service is used for a remote connection to another computer.
LogMeIn supports Windows, MacOS, Android, and iOS platforms.
Integrations: Autotask, Salesforce.com, ServiceNow, ConnectWise, BoldChat, Zendesk, FreshDesk, BMC Software, Spiceworks.
Yes, is offers REST API.
Yes, there is multi-user capability offered.
Main users of LogMeIn are individuals, startups, and SMEs.
Support: Email Support, Phone Support, Live Support, Training, Tickets.