"Help desk software that helps mobile app users stay productive. appVuze is designed to minimize frustration - for both the help desk agent and the mobile app user."
appVuze is an innovative platform for help desk agents to assist mobile app users in moments of trouble. Using chat, VoIP, screen, and camera sharing, the support agent can effectively assist users. In addition, chatbot integrations allow for automatic handling of simple requests.
Product recommendations, vendor rankings, market overview and tips on how to select Support & Helpdesk software for business. Published in May 2019.
No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...FREE DOWNLOAD Support-&-Helpdesk-Software-Buyer-Guide-2018.pdf
Primarily the service is used to provide customer support to mobile app users.
There is documentation available online for integration of the SDK into mobile apps. The web-based dashboard is very easy to use. Customers can contact us for help by phone or email.
Yes. Once a company is registered, admins can invite their team members to join the platform to represent their group and/or company.
Small and medium sized businesses as well as large enterprises.
Yes. Currently, appVuze provides integration with Zendesk.
Support agents log on to web-based dashboard to monitor incoming requests. For mobile platforms, we have SDK's available for native iOS and Android, as well as PhoneGap/Cordova and Xamarin.