"Deskun is a multichannel helpdesk system inside Gmail. It allows combining various channels such as email, live chat, Facebook, WhatsApp, Twitter, within a single interface"
Deskun is a solution for multichannel customer support and task management. It is an extension for Google Chrome and Yandex.Browser, integrated with Gmail and G Suite.
The service allows to combine different customer communication channels within a single interface:
Deskun allows processing messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, collaborate with employees behind the scenes using notes, and much more within a given customer chat.
With Deskun, any message, inquiry or task won’t get lost and will always be in view.
Deskun is a Google Chrome extension. That makes it a compact solution with no additional software required.
Users get a 21 day free trial period with no functionality limitations. The Deskun pricing plan allows paying only for the required amount of agents (users) and channels. One support agent and one channel are available for free forever.
These features might be helpful to anyone working with Gmail. And Deskun pricing should make it very appealing to new entrepreneurs and young businesses.
Integration of different communication channels: email, live chat, Facebook, WhatsApp, Twitter, Viber, Skype, Telegram
Installation in 2 clicks
Flexible pricing: you pay only for agents and channels you use
Seamless Gmail and G Suite integration
Free and unlimited Gmail features: Send later, Mailtracking, Snooze and Templates
Product recommendations, vendor rankings, market overview and tips on how to select Support & Helpdesk software for business. Published in April 2019.
No matter the size and nature of a business, the right SaaS helpdesk solution helps improve customer service in many ways. For instance, some software products for support & helpdesk purposes enable you to escalate issues to the right person to provide ...FREE DOWNLOAD Support-&-Helpdesk-Software-Buyer-Guide-2018.pdf
Deskun offers documentation, video tutorials and customer support.
Gmail, G Suite, WhatsApp, Facebook, Twitter, Skype, Viber, Telegram.
Deskun is used for:
* Multichannel customer support
* Email customer support
* Task management
* Gmail features for productivity
Gmail, G Suite, Google Docs.
Deskun works on desktops via installed extension for Google Chrome or Yandex.Browser.
Small and medium businesses worldwide, startups, freelance entrepreneurs.