Primary category: Backend / Database Software
User Ratings: 4.3/5 (61 ratings)
Related Categories: App Builders
Pricing Model: premium only
Social Followers: 36.2k likes   62.7k followers

What is Twilio?

Twilio hosts a telephony infrastructure web service in the cloud, allowing web programmers to integrate phone calls and SMS messages into their applications.
This way, it powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software.
It helps developers to take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems.


The Backend / Database application Twilio scored 87/100 (Top 3 in Backend / Database). This is based on user satisfaction (86/100), press buzz (60/100) and other relevant information on Twilio gathered from around the web.

The score for this service has declined over the past month. What is this?
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Twilio Product Overview

  • Phone Numbers API

  • Convert Text to Speech and Play Audio

  • Create Conferences

  • Call Queues

  • Convert Speech to Text

  • Record Store Calls

Twilio Pricing Plans

Credit card required: N/A

Twilio offers various pay-as-you-go pricing options for: voice, messaging, SIP trunking, network traversal, task roouter, and lookup.

Twilio Features, Audience & Platforms

  • API
Who uses Twilio:
Desktop Platforms:
Web App
Mobile Platforms:

Stats & Other Information on Twilio

Company Info
Founded 2008
Based in San Francisco
Employees 201-500
3 Month Trend
Alexa Rank: 7663
3 Months Change: 179

Languages: English

Twilio FAQs

Who are the main user groups of Twilio?

Users of Twillio are leading companies like Coca Cola, Paypal, eHarmony, Shopify and others.

What is Twilio generally used for?

Twilio is generally used for cloud communications.

What platforms does Twilio support? (e.g. native mobile apps)

Twilio Client calls are made either through Adobe Flash or WebRTC, and it works on: Google Chrome 11+ (Chrome incognito mode not supported); Internet Explorer 10 and greater; Safari 5 and greater; Firefox 3.6 and greater with Flash 10.1 or higher installed.

What are some applications Twilio is commonly used in tandem with?

It is used in tandem with:; LogicMonitor; Checkfront; OutSystems Platform; Vision Helpdesk; and Zendesk.

Does Twilio integrate with any other apps?

It integrates with other apps.

Does Twilio offer an API?

The Twilio REST API allows developers to query meta-data about their account, phone numbers, calls, text messages, and recordings.

Does Twilio offer multi-user capability? (e.g. teams)

With Multi-user capability, account owners can invite team members to collaborate on projects at different permission levels.

Does Twilio offer guides, tutorials and or customer support?

Users can file a support ticket, and there are also phone support, FAQs and How Tos.

Twilio Alternatives

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