What is Userlane?

The technology developed by Userlane guides users through software like a GPS turn-by-turn navigation system. This allows every user to operate even complex software on a professional level without any learning curve.

Key to Userlane’s technology are interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them live within the software where to click next - just like the GPS navigation system in cars offers its driver turn-by-turn advice how to optimally reach his or her destination. This way, every user can use complex software without any learning curve, making extensive software training obsolete.

Unlike video tutorials, the Userlane technology is integrated into the software. Users receive interactive Guidance, while they are already working in the application itself. This allows companies to improve their onboarding experience, reduce support & employee training costs and implement new software products more efficiently.

  • Userlane
  • Userlane

Userlane Product Overview

  • No coding required

  • Multi-language support

  • User Onboarding

  • Employee Training

  • Userlane Assistant

  • In-depth analytics

  • User segmentation

  • Responsive design

  • Privacy Made in Germany

  • Editor mode

Userlane Features, Audience & Platforms

  • A/B Testing
  • External Integrations
  • API
  • Data Visualization
  • Employee Training
  • Multi-User
  • Employee Onboarding
  • Onboarding
  • Third-Party Plugins/Add-Ons
  • Dashboard
  • Customer Management
Who uses Userlane:
Desktop Platforms:
Web App
Mobile Platforms:

Stats & Other Information on Userlane

Company Info
Founded -
Based in -
Employees -
3 Month Trend
Alexa Rank: 1355269
3 Months Change: 429047

Languages: English, German, Spanish, Italian, French, Chinese

Userlane FAQs

Who are the main user groups of Userlane?

The interactive guides which can be developed with our technology (the so-called Userlanes) can be used by any company which aims to automate their onboarding process or employee training in order to realize efficiency gains. Hence, the service is used by a wide-range of companies regarding the size and the industry. However, especially companies in the SaaS space and companies facing the digitization are using our technology.

Does Userlane offer multi-user capability? (e.g. teams)

Yes, multiple user can create Userlanes.

Does Userlane offer guides, tutorials and or customer support?

Yes, we offer support via email and telephone. Additionally, the creation of the Userlanes is - of course - explained by a Userlane.

What is Userlane generally used for?

Userlanes can generally be applied to two use cases:
User Onboarding & Employee Training

Does Userlane integrate with any other apps?

As mentioned above an integration of the Userlanes with services such as Zendesk, Intercom etc. is possible.

What platforms does Userlane support? (e.g. native mobile apps)

Userlane can be implemented on top of every existing web-based software or e-commerce website.

What are some applications Userlane is commonly used in tandem with?

Userlane integrates with the most popular CRM systems as well as helpdesk and marketing tools.

Does Userlane offer an API?


Userlane Alternatives

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