This group of software helps organizations create, use, and manage virtual desktops. Virtual desktop infrastructure helps SMEs save money by skipping workstation hardware upgrades, because even basic-level computers can be used to run virtual desktops. Also, it eliminates the possibility of data loss due to physical theft of laptops/PCs, because all the data remains secure on a central server in a data center. Products in this category aim to provide a secure work environment and features centralized management. Advanced products typically feature the ability to support a mobile workforce and a range of virtual machine monitors (VMMs). Other features to consider include ease of use and the ability to provide technical support to remote computers.