"ServiceTrade provides customer service applications to commercial service contractors. Our mobile and web application enables an amazing customer experience. "
ServiceTrade helps commercial service contractors deliver amazing customer service that makes their business more valuable. Our customer service features enable online engagement throughout the service cycle and build profitable, long-term relationships.
Through ServiceTrade, impress customers with media-rich online quotes, after-service reports with photos from techs’ mobile devices, and an online portal with their full service history.
ServiceTrade streamlines service operations by managing work orders, scheduling planned and emergency services, and integrating with most accounting platforms to eliminate double data entry.
ServiceTrade’s web and mobile applications convert service delivery into digital marketing impressions that are memorable and helpful to customers.
Regional Restrictions: North America
Industry-leading customer engagement and field service management tools that help you grow.
Our tablet app gets customer approval with a digital signature – before leaving the job.
Send your customers an online after-service report that’s chock full of multimedia, and is always online and always available.
Collect online reviews from your happy customers and put them online where they boost the visibility of your business to prospects.
Wow your customers (and double your quote revenue) with online approvals. Customers review and approve online – and pictures seal the deal.
SaaS means that your data is available to everyone in the office and in the field from a variety of devices.
Our iOS and Android applications enable the latest hardware and software features – no clunky server logins or flaky web apps.
Open APIs mean that your customer service data can be shared with other open-API apps like your CRM, email platform and website.
ServiceTrade integrates with accounting applications like Intacct, QuickBooks, Sage, or NetSuite to eliminate double data entry.
ServiceTrade digitizes your existing forms to minimize the training required to go completely paperless.
Other purchasing options:
We have a robust Help Center that we're constantly updating at support.servicetrade.com.
Companies can setup an unlimited number of user accounts for their company. Our application allows you to organize them by their location or by service lines.
Commercial service contractors in several industries who provide recurring services. Contractors who care about profitability, operational efficiency and great customer service love ServiceTrade.
Any browser for desktop users, and native iOS and Android apps
Yes! ServiceTrade's open API can be found on our website.
...and hundreds of others through Zapier
ServiceTrade is compatible with Zapier to connect to hundreds of business applications. We also integrate with popular accounting packages including Intacct, QuickBooks, Sage, NetSuite, Microsoft Dynamics or about any accounting platform.
Our Service Review integration makes valuable online customer reviews part of the service visit.
ServiceTrade is used to engage customers online throughout the service cycle, earn marking impressions from the service delivery, provide online after-service reports, create an online account where customers access their service history, manage work orders, schedule techs in fuel-efficient routes, schedule planned/preventative maintenance and emergency service calls, provide field technicians all the details about their schedule and jobs through the mobile app, collect information from field techs through photos, video, audio notes, paperwork, and fillable forms about what they see and do on site.