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What is Cin7?

"All-in-one Inventory software, POS, EDI, B2B and 3PL."

Cin7 is the world's most integrated inventory management software with all-in-one cloud Inventory, POS, B2B, EDI and 3PL. Cin7 allows you to manage all your sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers native integrations using third party logistics (3PL) interface and electronic data interchange (EDI), catering for businesses increasing trend to sell globally. Discrete manufacture, sell, manage and fulfill with Cin7.


Cin7 scored 84/100 (Top 3 in Inventory Management) in the Inventory Management category. This is based on user satisfaction (89/100), press buzz (32/100), recent user trends (falling), and other relevant information on Cin7 gathered from around the web.

The score for this service has declined over the past month. What is this?

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Cin7 Product Overview


Languages: English

Cin7 Features

  • 2-Factor Authentication
  • API
  • Budgeting
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Multi-Currency
  • Multi-User
  • Notifications
  • Payment Processor
  • Project Management
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Product Catalog
  • Sales Motivator
  • Shipping Management
  • Order management
  • BitCoin
  • PayPal
  • Stripe
  • SAP Integration
  • Route Optimization

Cin7 FAQs

What is Cin7 generally used for?

Cloud based inventory management software with a native point of sale (POS) system with integrations to supply management applications.

Does Cin7 offer multi-user capability? (e.g. teams)

Yes

Does Cin7 offer guides, tutorials and or customer support?

Yes

Does Cin7 integrate with any other apps?

Yes It does. Accounting solutions (Xero, Quickbooks Online), eCommerce platforms such as Shopify and Magento, Shipping & logistics (including 3PL's) and marketplaces (such as Amazon, eBay, JOOR) and many more.

What are some applications Cin7 is commonly used in tandem with?

Accounting solutions (Xero, Quickbooks Online), eCommerce platforms such as Shopify and Magento, Shipping & logistics (including 3PL's) and marketplaces (such as Amazon, eBay, JOOR) and many more.

Does Cin7 offer an API?

Yes

Who are the main user groups of Cin7?

Fashion and Apparel, Flooring, Furniture and showrooms, Electronics and appliances

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Cin7 User Reviews

Average User Rating:
4.47 /5 based on 15 user ratings.
Your Rating:
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Cin7 Inventory System

(5/5) (Account Manager at Warehouse)

What do you like about Cin7?

I like how my Cin7 can integrate with multiple integrations. I will be adding an Amazon connection soon. My business is growing fast and I hope Cin7 can lead me to success.

What do you dislike about Cin7?

Cin7 is quite complicated to learn, but once you have learned the software. I don't think any other system can do as much as Cin7 can.

What have you been using it for and what problems did Cin7 solve?

I have multiple e-commerce connections and I was having trouble monitoring the sites. I needed a software that could comunicate with all platform. Cin7 did a great job with this.


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Cin7 has been a valuable tool for me to help manage and grow my business.

(5/5)

What do you like about Cin7?

Cin7 has been a valuable tool for me to help manage and grow my business. The onboarding process was a breeze and the support after has been very good.

What do you dislike about Cin7?

There is a bit of learning involved which is expected with any new system. I haven't had any other real issues that the support team haven't been able to assist.


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Cin7 is a Fantastic Inventory Management Software

(5/5) (Customer Service and Sales at Food Equipment)

What do you like about Cin7?

We have been using Cin7 for about few months now. We find it very easy to use. It suits our Business needs as well. Moreover it integrates very well with Xero.The support that Cin7 Offers is Fantastic. The Tech Support Staff is very efficient. I am more than happy to recommend Cin7 to anyone.

What do you dislike about Cin7?

Nothing at the moment and I am sure there is nothing to dislike either. Their service is quite good.


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Reply from Michiko at Cin7:

Thank you for such a wonderful review. We look forward to a continued support and value you as our customer.

Posted on Nov 09 2017 at 07:03PM GMT.
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Utility and convenience at an affordable price

(4/5) (Campaign Manager & Adviser at D.M.K)

What do you like about Cin7?

CIN 7 allows us to be flexible in our inventory management function with it's range of modules that are available.
It is easy to use, the tutorials are extremely helpful and the customer support is prompt when called upon.

The value add CIN 7 provides to our every day functioning is crucial and it comes at an affordable price as well.

What do you dislike about Cin7?

We wish there was more options for bespoke solutions across the modules.

Also, the communication of data between modules could be improved.


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No system is perfect

(3/5)

What do you like about Cin7?

User-friendly and it's great to have a system which comes with POS and B2B platform.

What do you dislike about Cin7?

Some functionalities we need is missing. It might be good for some industries but it might not be perfect for another.

What have you been using it for and what problems did Cin7 solve?

sales and distribution of beverages for trade and general consumers. Few minor problems with processing trade customer's transaction using POS. They are working on it to fix it.


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Improving inventory Management

(4/5) (Accountant at Market Direct Group)

What do you like about Cin7?

the processes around Purchase Orders, Bills of Materials and Productions jobs certainly save us a lot of time. It handles overseas purchases of component parts with ease. We have over 7,000 component parts to manage and it would be near impossible without CIN7.

What do you dislike about Cin7?

It could do with some improved branch level reporting around the stock-take process and an additional level of authorization for Purchase Orders would be good.

What have you been using it for and what problems did Cin7 solve?

We are using it to manage our inventory and to create the products we manufacture


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Great Usability

(4/5) (Assistant Accountant at THE LOCALÉ GROUP)

What do you like about Cin7?

Cin7 has been great at helping us to manage our inventory and integrate with our accounting software. It is intuitive and easy to use with a good support team.

What do you dislike about Cin7?

How easy it is to make mistakes. It would be great if there were more warnings when users make mistakes.


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excellent inventory

(5/5) (Customer Services Mangaer at Sting International)

What do you like about Cin7?

good inventory control, customised features with full integration to multiple softwares

What do you dislike about Cin7?

i am not sure what to write here. may be i can say, Cin7 needs to improve customer service ?


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Cloud based system that highly recommended

(4/5) (Operations Manager at The Design Store)

What do you like about Cin7?

Cin7's flaxibility makes business a lot eaiser, you can get live updated sales and stock and purchasing record to make instant, informed decisions. Cin7’s Pivot-table Reporting is also beneficial. “With [Cin7] reports, you can drag a specific filter, which will give you a different report rather than have a lot of unuseful information." and their support service is quite efficient, prompt as well.

What do you dislike about Cin7?

End user should be informed before they've done any updates otherwise it will cause some issues that affect daily operation especially in retails. and also sometimes the changes just happened without notifying which confused us a little bit and take a time to familiar with. some integration between cin7 and other software needs to be improve as well as it will crash often.


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Excellent Software

(5/5) (Director at Summer Star Corp Ltd)

What do you like about Cin7?

Ease of use
Customer support
Fashion Industry specialization
No or less training required

What do you dislike about Cin7?

Does not come with basic accounting system - So you must have Xero as well
As with any decent size software, customization costs extra

What have you been using it for and what problems did Cin7 solve?

We were using Inflow which was good, but did not offer cloud based support which we wanted


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Mostly working so far

(4/5) (Small Business Consultant at Sarah Ashton, Consulting)

What do you like about Cin7?

It has been turned on for 6 weeks and the only major delay to business has been shipping a couple of orders late. Compared to some set-up nightmares I have heard I feel pretty good about that.

My on-boarding guide, Chris, was pleasant to work with and not condescending like so many other men I encounter in tech.

It is affordable for a small-medium sized business. Payment is month-to-month - no big contracts that have to be paid up front.

It connects with most of the other programs we use.

It allows daily batches of payments from retail and web registers so the accounting dept isn't flooded with every individual transaction.

The help section is pretty thorough with clear instructions.

It's pretty easy to bulk-update products, customer, and supplier info.

What do you dislike about Cin7?

It has been six weeks and one of the integrations (NuOrder) is still not working properly.

The interface is not as intuitive as my younger staff is used to software being these days.

It's more glitchy than I would like it to be, especially the POS and Pick n Pack sections. For example, sometimes clicking a button that should be a working link logs you out of the system entirely.

Reporting has lots of options, but doesn't allow for much drill down. Not many of the reports are live, so you can't click through. Many of the reports were not set up to capture size information, which is crucial for apparel. They are going to add that in for me.

Initial product uploads are a bit confusing, especially for Batch vs FIFO product counting types.

It's not yet linked to my 3pL so I can't comment on that yet.

It might be nice to have some in-between user level options. I have some staff that needs to see in the program, but not actually do anything in it. I have to buy them full users.

What have you been using it for and what problems did Cin7 solve?

My client, for whom I am implementing this software, has never had a proper inventory management system, so it's honestly nice just to have one and that one exists that is affordable for their small but growing business. Many programs I encountered while shopping looked nicer but were no where close to cost-effective.
We are using it to manage inventory for an apparel company that sells its own as well as other brands via web, two brick & mortar retail, and wholesale channels.
Before this program, we didn't have good visuals on what was coming down the pipeline, or a good way to share stock between locations. This program does help us solve those problems.
I'm looking forward to continuing to use the product and see if I grown more into it or more out of it.


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Best Inventory/ERP system available

(5/5) (Design and Production Manager at LKI)

What do you like about Cin7?

We did some shopping around prior to trialling Cin7, Most other software available wasn't compatible with our business needs and they all had flaws.
Our business has grown while we have been using it.
Cin7 has the capability to suit our needs without having to look elsewhere.

What do you dislike about Cin7?

I suppose the only negative i have about using Cin7 is the B2B system, The core of out business is pre selling. and the Cin7 B2B isn't build for this model.

What have you been using it for and what problems did Cin7 solve?

Too many to list


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Review

(4/5)

What do you like about Cin7?

-Most applications and programs in Cin7 can be used effectively and efficiency once one understands how to use them.
-The reporting system offers many different options for showing information in many different fields of a company from stock, products, sales representatives, customer sales, supplier sales and many others.
-It is a simple process for admins to add another user to the system
-Customer service on their emails are friendly and extremely helpful with our technical breakdowns are confusion with the program.

What do you dislike about Cin7?

-The program can be extremely slow for a fair amount of the time. There are times when some applications don't open or have a server issues that don't allow the application to open. At times this can take a week for it to work again.
-The advertisements while using Cin7 can slow down Cin7 when it pops up, this slowing down companies productivity from time to time.
-The stocktake process on Cin7 is more complicated that it should be. We had too many issues just to count products.
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Great

(5/5) (System at NautiqueNZ)

What do you like about Cin7?

Great and easy to use stock control and invoicing management system. Our company has been using it since 2015 and the support staff is very helpful and willing to customised the interfaced to suit our need.

Cin7 also offered a huge list of B2B integration: Xero, shopfiy, magneto, etc... The import/export tools are excellent as it allow us to import and export data and eliminated the need to re-enter the data across different programs within our company.

The production job is definitely a highlight as it allow you to build/manufacture/addon product from raw materials. Most importantly, Cin7 allow you to customise accounting ledger code, which allow us to integrated our stock (sales and purchase) seamlessly with the accounting software.

Overall, this is a great ERP cloud system and I definitely recommend to others.

What do you dislike about Cin7?

monthly fees are a bit high and backing up all data can be a time consuming and lengthy process.....


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