"JIRA Software is an issue and project tracking tool used by software development teams."
JIRA is a project management software, designed to help organizations capture, assign, and set priorities to their work. It allows its users to manage the entire process of application development, from concept creation to launch. It's simple, intuitive interface enables collaboration with teammates and allows them to get the job done in an effective manner.
Team members can use JIRA to plan, track, and release developed software. It enables them to create user stories and issues, plan sprints, and assign tasks to team members. Plus, JIRA offers real-time, visual data reports to boost team performance.
With JIRA, there's no shortage of ways to stay in the loop. Whether to receive updates via email, chat, or by checking in on a mobile device.
Remote Issue Links: Linking user issues to another JIRA instance or to external applications.
Shares & Mentions: Ability to share an issue, instead of copying a link, and send it to someone using another application.
Custom Workflow: The workflow is the most powerful feature. It controls how a team interacts with JIRA, making sure everyone is familiar with it.
Custom Fields: There are selectable lists, check boxes, user pickers and more set-up fields.
Monitoring Activity Streams & Dashboards: Providing up-to-date information on everything happening in the project.
JIRA's built-in reports: Make it easy to stay up-to-date on projects and progress.
For projects: $10/mo
For development: $20/mo
For service desk: from $20/mo
By design JIRA can only have 1 user at a time for a given issue, but allows multiple user assignment. For instance:
Jira integrates with other apps, like Atlassian Confluence, FishEye/Crucible, Bamboo, Tempo’s project and portfolio management solutions.
Jira does offer an API.
The main users of JIRA are software and mobile app teams and project managers.
This service is generally used to track issues and bugs related to the team's software and mobile apps, but is also used for project management.
JIRA is a pure Java-based application, and supports Oracle JDK / JRE (formerly Sun JDK / JRE).
It does offer tech support, answers, and a knowledge base for users.