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What is JIRA?

"JIRA Software is an issue and project tracking tool used by software development teams."

JIRA is a project management software, designed to help organizations capture, assign, and set priorities to their work. It allows its users to manage the entire process of application development, from concept creation to launch. It's simple, intuitive interface enables collaboration with teammates and allows them to get the job done in an effective manner.

Team members can use JIRA to plan, track, and release developed software. It enables them to create user stories and issues, plan sprints, and assign tasks to team members. Plus, JIRA offers real-time, visual data reports to boost team performance.

With JIRA, there's no shortage of ways to stay in the loop. Whether to receive updates via email, chat, or by checking in on a mobile device.

JIRA scored 89/100 in the Task Management category. This is based on user satisfaction (86/100), press buzz (63/100), and other relevant information on JIRA gathered from around the web.

The score for this service has declined over the past month. What is this?

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Task Management Market Radar

JIRA Product Overview

  • Remote Issue Links: Linking user issues to another JIRA instance or to external applications.

  • Shares & Mentions: Ability to share an issue, instead of copying a link, and send it to someone using another application.

  • Custom Workflow: The workflow is the most powerful feature. It controls how a team interacts with JIRA, making sure everyone is familiar with it.

  • Custom Fields: There are selectable lists, check boxes, user pickers and more set-up fields.

  • Monitoring Activity Streams & Dashboards: Providing up-to-date information on everything happening in the project.

  • JIRA's built-in reports: Make it easy to stay up-to-date on projects and progress.

Languages: Chinese, Spanish, Russian, Portuguese, Polish, Japanese, Italian, French, English, German, Danish, Czech

JIRA Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • Expense Tracking
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • History/Version Control
  • Inventory Tracking
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Travel Management

JIRA Pricing Plans

Other pricing information:

For projects: $10/mo
For development: $20/mo
For service desk: from $20/mo

Credit card required: N/A


Does JIRA offer multi-user capability (e.g. teams)?

By design JIRA can only have 1 user at a time for a given issue, but allows multiple user assignment. For instance:

  • Managing Issues via a Queue
  • Managing Issues via Group Ownership
  • Managing Issues via a User Account
  • Managing Issue via Sub-Tasks

Does JIRA integrate with any other apps?

Jira integrates with other apps, like Atlassian Confluence, FishEye/Crucible, Bamboo, Tempo’s project and portfolio management solutions.

Does JIRA offer an API?

Jira does offer an API.

Who are the main user groups of JIRA?

The main users of JIRA are software and mobile app teams and project managers.

What is JIRA generally used for?

This service is generally used to track issues and bugs related to the team's software and mobile apps, but is also used for project management.

What platforms does JIRA support?

JIRA is a pure Java-based application, and supports Oracle JDK / JRE (formerly Sun JDK / JRE).

Does JIRA offer guides, tutorials and or customer support?

It does offer tech support, answers, and a knowledge base for users.

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JIRA User Reviews

Average User Rating:
4.3/5 based on 443 user ratings.
Your Rating:
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Using JIRA for last two years. Jira helped our agile team to boost productivity. Rich with features and easy to adopt tool.
Would highly recommend it for small/medium/large organizations with co located/distributed teams.

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