Primary category: Task Management Software
User Ratings: 4.6/5 (274 ratings)
Related Categories: Project Management Instant Messaging & Chat
Pricing Model: trial/premium
Social Followers: 156k likes   24.6k followers

What is JIRA?

JIRA provides tracking for any kind of unit of work (be it an issue, bug, story, project task, etc.) through a predefined workflow. Their services are related to the team's software and mobile apps, but also used for project management.
All items of work, and the workflow itself, can be customized for the user's specific requirements, whether simple or more complex - as well as for an entire team.
It enables software teams to collaborate more effectively by mentioning, formatting, commenting and sharing issues.


The Task Management application JIRA scored 92/100 (No. 1 in Task Management). This is based on user satisfaction (91/100), press buzz (58/100), recent user trends (rising) and other relevant information on JIRA gathered from around the web.

The score for this service has declined over the past month. What is this?
  • JIRA

JIRA Product Overview

  • Remote Issue Links: Linking user issues to another JIRA instance or to external applications.

  • Shares & Mentions: Ability to share an issue, instead of copying a link, and send it to someone using another application.

  • Custom Workflow: The workflow is the most powerful feature. It controls how a team interacts with JIRA, making sure everyone is familiar with it.

  • Custom Fields: There are selectable lists, check boxes, user pickers and more set-up fields.

  • Monitoring Activity Streams & Dashboards: Providing up-to-date information on everything happening in the project.

  • JIRA's built-in reports: Make it easy to stay up-to-date on projects and progress.

JIRA Pricing Plans

Credit card required: N/A

For projects: $10/mo
For development: $20/mo
For service desk: from $20/mo

JIRA Features, Audience & Platforms

  • Dashboard
  • Notifications
  • Personal Learning
  • Calendar Management
  • Email Integration
  • History/Version Control
  • Project Management
  • Task Scheduling/Tracking
Who uses JIRA:
Desktop Platforms:
Web App
Mobile Platforms:

Stats & Other Information on JIRA

Company Info
Founded 2002
Based in Sydney
Employees 1001-5000
3 Month Trend
Alexa Rank: 1333
3 Months Change: 144

Languages: English


Does JIRA integrate with any other apps?

Jira integrates with other apps, like Atlassian Confluence, FishEye/Crucible, Bamboo, Tempo’s project and portfolio management solutions.

Does JIRA offer an API?

Jira does offer an API.

Who are the main user groups of JIRA?

The main users of JIRA are software and mobile app teams and project managers.

What is JIRA generally used for?

This service is generally used to track issues and bugs related to the team's software and mobile apps, but is also used for project management.

What platforms does JIRA support? (e.g. native mobile apps)

JIRA is a pure Java-based application, and supports Oracle JDK / JRE (formerly Sun JDK / JRE).

Does JIRA offer multi-user capability? (e.g. teams)

By design JIRA can only have 1 user at a time for a given issue, but allows multiple user assignment. For instance:

Managing Issues via a Queue
Managing Issues via Group Ownership
Managing Issues via a User Account
Managing Issue via Sub-Tasks

Does JIRA offer guides, tutorials and or customer support?

It does offer tech support, answers, and a knowledge base for users.

JIRA Alternatives

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JIRA User Reviews

Average User Rating:
4.55 /5 based on 274 user ratings.
Your Rating:
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Using JIRA for last two years. Jira helped our agile team to boost productivity. Rich with features and easy to adopt tool.
Would highly recommend it for small/medium/large organizations with co located/distributed teams.

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