Best Lead Management Software in 2018

Lead management software not only helps businesses generate and nurture leads, but manage the leads through the entire sales funnel until purchase. You can use this software to collect, update and segment lead data, view a lead’s position in the sales funnel, track and analyze interactions with a lead and find out which marketing strategies or channels are bringing in quality leads for your business. Key features include the ability to create, segment and distribute lead data, capture identity and manage customer inquiries. More advanced products also help manage lead filtering, lead grading, lead nurturing and sales contract management.  Read the full software guide...


Reply 62


Reply is a Sales Automation Software that puts your outreach on autopilot, while still making each communication personal. More Information...


DocSend 88


Docsend provides actionable document insights for sales and marketing. More Information...


ReachEdge 77


ReachEdge is a cloud-based Lead Management solution developed to be used by local businesses. More Information...


Azurepath 63


Let Azurepath track lead activity and aging leads, generate reports, forecast sales, and create insights for you automatically. Only $14.95 per month after a free trial. More Information...


LeanData 60


LeanData’s Demand Management Suite helps companies make the most of their demand through lead to account matching and intelligent lead routing. More Information... 57


Lead management software built for salespeople to close more deals without wasting time filling out forms. More Information...


Blitz 52


Blitz is a cloud-based sales and lead management system. More Information...


boberdoo 48


The boberdoo lead distribution software will save countless hours and position you to maximize your revenue on every lead. More Information...


Lucep 40


Lucep connects leads generated from your website directly to your sales team via a mobile app. More Information...


Pobuca 38


Control your contacts while improving collaboration/productivity. Use Pobuca to store contact info of your organization connections & facilitate communication on any device. More Information...


eMyPA 29


Your sales team becomes more productive by capturing business cards of their contacts with the context information relevant to your business using eMyPA mobile app. More Information...

bpm'online CRM

bpm'online CRM 78


Bpm’online is a provider of the most agile CRM platform for midsize and large enterprises to accelerate sales, marketing, service and operations. More Information...

bpm'online sales

bpm'online sales 74


Bpm'online sales - sales automation software to accelerate the complete sales cycle — from lead to repeat sales. More Information...




An easy to use and affordable SaaS Platform for Insurance Agencies & Call Centers. A combination of CRM, Marketing Tools & VoIP Technology. More Information...


Opphound 40


Opphound empowers professional service businesses to take charge of their sales funnel and focus on the right opportunities. More Information...


DailyStory 27


DailyStory is a marketing attribution platform for small businesses to better understand where, how and when they acquired new customers. More Information...


Boldchat 90


Boldchat is a live chat and customer engagement business solution for the purpose of performing sales and support chats. More Information...


Streak 88


Streak solves the frustration of constantly switching between your inbox (where we do our work) & external systems - making it simpler to manage your everyday work processes. More Information...


Yesware 86


Yesware is an email tracking & sales toolkit. Track customer engagement, choose from existing or make your own sales templates, and log calls to CRM right from your inbox. More Information...


Intercom 86


Intercom is the easiest way for web and mobile businesses to see and talk to their users. More Information...


Olark 86


Olark is a browser-based live chat console that enables its users to track leads, drive sales, and provide top-tier support. More Information...


SnapEngage 86


SnapEngage is a Sales & Support Chat service. It is built to empower sales and support teams with priority tiers, transfers, user roles, monitoring, reporting and team chats. More Information...


Snovio 85


Snovio finds and verifies that email address you need when you need it. More Information...


Membrain 85


Membrain is for teams working with complex b2b sales by providing the right tools to: Reach higher- Execute sales strategy- Optimize sales strategy- Gain competitive advantage More Information...


Leadpages 85


Leadpages is landing pages creation, email addresses collection, and lead generation platform. More Information...


Leadsquared 85


LeadSquared is a Marketing Automation and Lead Conversion platform. More Information...


Salesflare 85


Salesflare is the intelligent sales CRM that fills itself out so you don't have to. It thinks for you so you can focus on thinking for your customers. More Information...


LivePerson 84


LivePerson is a live chat service that includes online messaging, marketing, and analytics. More Information...


Pipedrive 84


Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. More Information...


Eloqua 84


Eloqua is a marketing automation software that allows marketers to plan, create, and implement their campaigns. More Information...


Salesforce 83


Salesforce is an all-in-one CRM, lead generation and success monitoring platform - allowing you to acquire and maintain satisfied and happy customers. More Information...


oDASH 83


Event management software built for event organizers for managing and marketing their events. More Information...


Contactually 82


Contactually is the leading intelligent CRM for real estate professionals. A web-based CRM suite that allows people to oversee and manage their communication activities through easy to use interface. More Information...

Pure Chat

Pure Chat 79


Pure Chat is an easy-to-use live chat solution that can be added to your site in under 3 minutes. More Information...


Live2support 78


Live2support live chat service helps to build loyalty, drive online sales and provide real time support by extending a helpful human presence. More Information...


ToutApp 77


The ToutApp is an email management and sales enablement platform, helping salespeople close deals faster with the power of email tracking. More Information...


Capsule 77


Capsule is a CRM tool that allows its users to stay on top of business relationships between their organisation and prospective or existing clients. More Information...

MailGet Enricher

MailGet Enricher 76


MailGet Enricher is lead enrichment software which gives complete information of the person by using their email address. More Information...


amoCRM 75


amoCRM supercharges small teams by delivering powerful tools in an easy to love interface. Effortlessly manage contacts, organize tasks, and automate sales flows & more. More Information...

bpm'online marketing

bpm'online marketing 74


Bpm’online marketing – is a multichannel marketing platform to orchestrate customer journeys and accelerate lead-to-revenue More Information...


PhoneBurner 72


PhoneBurner is a Power Dialer and Sales Acceleration platform for sales reps and sales teams that dramatically increases outbound sales productivity and effectiveness. More Information...


Unomy 72


Unomy is an online business intelligence platform that helps businesses find, retain and process key information about their clients, partners, competitors etc. More Information...


Sleeknote 72


Sleeknote is a customer engagement tool for ecommerce businesses, used to engage visitors and turn them into customers. Create intelligent lead forms with Sleeknote. More Information...


Sellsy 71


Sellsy is the all-in-one solution to manage every facet of your sales business. It generates leads, manages payments, preserves customers, and much more. More Information...


KickOffLabs 71


KickOffLabs is a landing page builder that provides pre-built templates optimized for conversion. More Information...


Formilla 71


Formilla offers live chat software to businesses in all industries and works on all sites. More Information...


SessionCam 71


SessionCam provides session replay, heat-mapping and conversion funnel technology to some of the world’s top brands, More Information...


Salesmachine 69


A realtime user scoring platform. You can score your customers and generate automatic tasks, emails & notifications to increase your conversion rate and reduce your churn! More Information...


Vainu 69


Sales intelligence, prospecting, and account insights platform with a database of +108 million companies enriched with open data, helping you find the best leads and prospects. More Information...

Subiz Live Chat

Subiz Live Chat 69


Subiz is a web-based live chat solution that helps online businesses communicate directly with website visitors and turn them into paying customers. More Information...


Gnatta 67


Gnatta is a multichannel communications tool geared towards customer service with proactive engagement capabilities. More Information...


Pipeliner 66


Pipeliner is a functional CRM software that enables companies to expertly manage their entire sales process. More Information...

Teamgate CRM

Teamgate CRM 65


Teamgate is an inbound sales CRM for startups and SMBs to connect, research, present and close more sales. It’s a full-stack solution to accommodate a complete sales process. More Information...


storEDGE 63


storEDGE is an online management software for the self storage industry. One clean interface provides access to your business any time, from any device. More Information...


LeadBoxer 62


Lead generation platform that gives you real-time info about companies and people that visit your website. Turning anonymous web traffic into actionable data. More Information...


LeadMaster 61


The LeadMaster CRM Software includes marketing automation, lead management, email marketing, website integration & much more. Get a 30 day Free Trial Today! More Information...


AllProWebTools 60


The complete small business management toolkit. Control your business’s sales, productivity, marketing, and more with one simple solution. More Information... 57


Hull is a unified customer database to transform, enrich, segment the data of all your services in real-time. More Information...


SalezShark 51


SalesShark CRM is a platform allows sales professionals to effectively interact with their customers and drive engagement. More Information...


OroCRM 50


OroCRM is an open-source Customer Relationship Management (CRM) with robust customer management tools, powerful reporting & analytics, and many other necessary CRM features. More Information...


Interakt 45


Interakt makes customer engagement easy. Engage and convert all your online site visitors and users via Email, Notifications, Live-Chat, helpdesk and knowledgebase. More Information...


SmartMailer 39


Email marketing platform to send email campaigns, manage subscribers and track results. More Information...

Parker Software

Parker Software 37


Parker Software unlocks digital efficiencies. With a hybrid, fully integrated software suite, we cover all your digital transformation needs within a single platform. More Information...


LeadMine 37


LeadMine is a powerful lead generation platform for any type of business. You can find your target b2b customers from over 200 million contacts. More Information...


Zigihub 33


zigihub is an Integrated CRM and Marketing Automation Platform driven by machine learning. The platform enables sales and marketing teams to work efficiently together. More Information...


KiteDesk 33


KiteDesk uncomplicates lead generation. Effortlessly build lead lists. Imagine saving time and getting better at targeting prospects using our on-demand search tool. More Information...


BackToCart 33


This tool provides a solution for eCommerce businesses to recover their abandoned carts. Integrating Shopify shop with Hubspot CRM, and providing tools and detailed analytics More Information...


UncleSales 33


UncleSales is the effective sales force automation app to improve your sales team by tracking their location and guiding them with needful information More Information...

Second CRM

Second CRM 32


Cloud based business automation solution, focused on improving sales & marketing, customer support and operations. More Information...


SalesIntelligent 31


SalesIntelligent is a prospecting automation software that enables sales teams to build sales prospecting lists from professional social networks. More Information...


LeadChat 31


Data-Driven Live Chat Sales Team for Lead Conversions More Information...


Databowl 30


Databowl is a scalable, manageable and secure software that is engineered intelligently to exponentially increase the effectiveness of advertisers lead generation campaigns. More Information...


TeamBee 30


TeamBee allows corporations / administrators to convert their spreadsheet into digital forms. More Information...


Ivyleads 28


Ivyleads helps modern teams manage their sales pipeline. More Information...


Pipetop 28


All-In-One Prospecting: Find the most relevant Companies, Contacts & E-mails More Information...

If No Reply

If No Reply 28


Ridiculously simple email automation that works from your Gmail. Inbound & outbound sales direct from your inbox. Create drip campaigns for new web signups via our API. More Information...

KPI Watchdog

KPI Watchdog 27


KPI Watchdog is an online reporting tool for online businesses. More Information...


BuddyCRM 25


BuddyCRM is the friendly, online CRM solution designed for sales teams of five or more. Manage your team's contacts, clients and prospects more easily. More Information...

Lead Zeppelin

Lead Zeppelin 25


An easy to use, small business CRM. Lead and deal management. Connect a lead capture form to your website, or use our docking script to track logged in users' activity. More Information... 24


Simplified Sales Prospecting & Lead Generation Software More Information...

Inspire Beats

Inspire Beats 24


Inspire Beats is a lead generation, lead research and personalized prospecting solution for your startup. More Information...

Lead Management Software Guide

What is Lead Management Software?

Lead management software helps automate the process of monitoring and managing sales leads until they make a purchase. Products in this category usually have a CRM database that stores a prospect’s complete history of interactions with your company.

Most products let your sales team view the customer communication history in one place, helping them to upsell or cross-sell. You can also analyze this data to find out how a prospect turned into your customer and what marketing channels or techniques are bringing in quality leads to your sales funnel.

Often, lead management software features the ability to collect, organize and segment lead data. Most products also help in lead nurturing, lead scoring and assigning the right leads to the right employees. For instance, you can filter leads on the basis of their online behavior or demographic, and set up lead scoring to help your sales team identify the most promising leads.

Products with more advanced analytics, reporting, and pipeline management capabilities are also available. Some products even allow you to track sales activity across your team to make sure your sales calls, meetings and follow-up activities are not falling through the cracks.

Common Features of Lead Management

API Application Programming Interfaces (APIs) are programmatic intersections with external products or platforms that allow for custom integrations with your own solutions or other solutions you are using.
Audience Targeting Allows for audience segmentation, generally to tailor marketing or advertising messages to target specific user groups.
Calendar Management Manage and update calendars for scheduling or consolidation of events across teams, departments or business functions.
Call Disposition Track the result of calls within call center software.
Call Tracking Track which of your online and offline marketing efforts are successfully generating calls.
Click-to-Dial Dial telephone numbers with one click.
Contact Management Manage large amounts of personal or business contacts in a centralized system.
Contact Sharing Share contacts across teams or platforms to give access to others or to migrate address books across different systems.
Custom Data Forms Create custom forms to collect data and feed it into the database.
Customer Management Manage customer databases and/or track outstanding shipments, payments and more.
Dashboard Dashboards are digital interfaces commonly used to visualise data or give quick access to important features and functions of online platforms. They often serve as an overview gateway in software applications.
Data Export Exporting functionality can be used to streamline the migration of data sets and information across systems, platforms or applications.
Data Import Importing functionality allows you to use data sets from other systems or platforms to cut down on data entry requirements or to more easily migrate records from similar applications you have used in the past.
Data Visualization Data visualization features render a visual interpretation of data sets through the use of charts, infographics and other visual cues generally in form of a reporting dashboard.
Email Integration Integration with email clients or providers to create and send emails as well as view received emails within an application.
External Integrations Integrations with other software products or platforms to improve efficiency and compatibility across systems.
Forecasting Forecast upcoming expenses, sales, revenue, user levels, etc. through the use of predictive methods and past data.
Google Apps Integration Integration with the G Suite, including Gmail, Google Docs, Google Sheets, Google Calendar, etc.
Inventory Tracking Stay on top of inventory levels, to manage the storing, reordering or production of stock items.
Lead Management Manage business leads to improve sales outreach processes or stay on top of prospect inquiries.
Lead Scoring Manually or automatically assign quality scores to business leads to target / segment sales outreach efforts.
Marketing Automation Automate marketing processes, such as outreach emails, customer engagement, chat replies through the use of chatbots and others.
Multi-Currency Support of different currencies for payments, accounting purposes, taxes, reports and more.
Multi-User Supports more than just one user account and generally allows for collaboration with colleagues.
Notifications Includes notification support and sends you alerts with information on important events and other time sensitive instances. For example through push notifications on mobile phones or email notifications.
Referral Tracking Track contact-, user- or visitor- referrals from advertising networks, other websites, business partners and other channels for intelligence, revenue sharing or similar purposes.
Sales Motivator Gamification or motivation features within sales and CRM software to increase sales performance.
Scheduling Schedule tasks, resources, appointments, payments, communications, etc.
Social-Media Integration Integration support with social media platforms, such as Facebook, Twitter, Instagram, Tumblr and others.
Softphone Similarly to VOIP, Softphone features allow you to make calls via the internet.
Third-Party Plugins/Add-Ons Offers additional features or integrations built by third-party developers in form of plugins or add-ons.
Travel Management Manage travel plans and expenses for employees, prospects or potential recruits through a central environment.

Latest User Reviews of Lead Management

Adam Wooley, Director of Demand Gen - Prezi
"Feature robust and innovating"

It's extremely comprehensive and feature robust. Continues to innovate and has an ext...

Adam Wooley, Director of Demand Gen - Prezi
"Nice in app chat"

I like that it provides an easy in app chat and messaging system. The segmentation op...

Charles Wang, Marketing Director - Brokermint
"Great tool to communicate with customers"

Very clean interface, a lot easier to communicate and log discussions than email. Ca...

Dave Stiller, engineer - self employed
"loving it"

relatively new service, but lots of tools! i started using Snovio as a free plan use...

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